Make a claim
If you need to make a claim contact us
While having insurance cover gives you peace of mind, it’s what happens if you or your dependants need to make a claim that really counts
We understand the claims process is likely to be a difficult time, that’s why we work hard to make the process as easy, fast and straightforward as we can.
Payment of insurance benefits
Death cover
Death cover provides an insurance benefit to your dependants or legal personal representative in the event of your death, as long as you were a member of MTAA Super and had insurance cover at the time of your death. You may also be eligible to have your Death benefit paid to you if you are diagnosed with a terminal illness.
Total & Permanent Disablement (TPD) cover
TPD cover provides an insurance benefit if you become totally and permanently disabled. Before paying a TPD benefit, the Trustee must be satisfied that the amount is able to be released from the Fund under super legislation.
Income Protection cover
Income Protection insurance provides you with a benefit, usually paid monthly in arrears, for a specified period, if you are unable to work after a qualifying period due to illness or injury.
How to make a claim
To make a claim for a Terminal Illness, TPD or an Income Protection benefit, call us on 1300 362 415.
In the event of your death, your legal personal representative or next of kin will need to call us on 1300 362 415.